Inside the rise of Paulette Salisbury, the flight attendant turned founder reshaping
who gets to sit at the table in private aviation.
Ask anyone to picture a private jet broker, and they will likely describe the same person.
A man. Polished. Confident. An expensive suit, a perfect watch, sitting in a glass office and
speaking about aircraft, money, and power as though he were born into that world.
They probably would not describe a Black immigrant woman from Haiti.
The Woman They Never Expected
They would not describe a woman who spent years inside the cabin, pouring coffee, preparing
meals, caring for wealthy families, executives, celebrities, and high-profile clients at 40,000 feet.
They would not describe a woman who learned private aviation from the inside, long before she
ever sat across from a client to discuss buying a jet.
But that is exactly who Paulette Salisbury is.
Right now, she is sitting in the lobby of the Armani Hotel Dubai, waiting to meet a client about a
Dassault Falcon 10X, one of the most advanced private jets in the world. Her phone rests face
down on the marble table. A cup of green tea sits beside a glass of green juice. She is early. She is
calm. The woman they never expected is no longer here to serve the flight. She is here to close
the deal.
The Woman Inside the Cabin
Long before the marble lobbies, the luxury hotels, and the multimillion-dollar conversations,
Paulette Salisbury was the woman inside the cabin.
She began her aviation career more than twenty-five years ago as a commercial flight attendant
before moving into private aviation, where she spent years serving high-net-worth individuals,
executives, celebrities, royal families, and households that traveled with entire teams around
them.
She saw everything: chief executives exhausted behind closed cabin doors, families traveling
with more staff than most small businesses employ, and the exacting standards wealthy clients
expected as a matter of course. Above all, she learned that private aviation was never just about
the aircraft. It was about trust. It was about privacy. It was about making sure nothing went wrong
before a client ever had to ask.
Over time, she came to understand something many people outside the cabin never grasp. The
smallest overlooked detail can unravel an entire trip. A missing document. A visa never checked.
A careless catering order. An underprepared crew. A broker who sold the flight but never
understood the experience behind it.
Paulette understood it because she had lived it from the inside.
The Flight She Never Forgot
One moment has stayed with her.
A family of five landed in London with their household staff, children in tow, plans already in
motion. But when they arrived, the staff was turned away. Their visas had not been properly
handled. The brokerage that arranged the flight had missed a critical detail, and now an entire
family stood in a foreign country grappling with a problem they never should have faced.
Paulette was not the broker. But she was there. She watched the stress unfold, the confusion, the
disappointment. She watched a mother’s expression change the instant she realized how badly
something important had been overlooked.
In that moment, a single thought took hold: I can do better than this.
At the time, it was not a business plan, a pitch deck, a logo, or a company name. It was a promise.
That promise became LuxJet Group.
The Woman They Second-Guessed
Back in the Dubai lobby, the client is running late. Paulette does not panic, does not glance at her
watch. She knows how these rooms work. She knows that long before a meeting begins, people
are often already deciding whether she belongs in it.
That is a truth few in the industry say out loud. Private aviation is still very much a man’s world.
It is still an industry where women have to prove themselves twice, where Black women walk
into rooms already braced to be questioned, where cabin experience is too often dismissed even
when it is precisely what sets someone apart.
“It is still challenging to get people to take you seriously,” Paulette says. “I can be
waiting to meet a client about buying a private jet, and still have people second-guess me
when I call. Private aviation is still a man’s world, and I would like to change that.”
She says it evenly, not because it does not sting, but because she has learned not to let being
underestimated stop her. Every meeting she takes, every client she serves, every deal she closes is
further proof that the picture of who belongs in private aviation is shifting. Paulette is part of that
shift.
Table of Contents
What She Built
LuxJet Group is Paulette’s answer to everything she watched go wrong in private aviation. It is
not built to be the biggest brokerage. It is built to be selective, personal, and precise.
“We take care of everything,” she says. “We are a personalized private jet charter
company. From the moment a client calls us until they reach their destination, we are
focused on giving them exclusive service and peace of mind.”
For Paulette, chartering a jet was never just about finding an aircraft. It is about understanding a
client’s lifestyle. Who is traveling? What do they need? What matters to them? What problems
have to be solved before they ever become problems?
“I make sure I understand and research the client’s life,” Paulette says. “You don’t have
to tell me about your child’s food allergy, or that your ten-year-old, Emile, is a picky
eater who only eats peanut butter and honey sandwiches. I make sure you have the best of
everything on that aircraft.”
That is where her years inside the aircraft become her edge. She knows what a client feels when
the cabin is not ready. She knows what a family needs when traveling with children. She knows
what executives expect when every minute counts. She knows how to navigate crew, airports,
catering, transportation, scheduling, privacy, and pressure, not from a manual, but from
experience.
The Door She Is Opening
The client finally arrives. Paulette stands, smiles, shakes his hand. The conversation begins.
To an outside observer, this might look like just another luxury meeting in Dubai. Another private
jet conversation. Another high-net-worth client. Another aircraft. But for Paulette, it is more than
that. It is built on every flight she once served, every room where she was underestimated, every
client she cared for, every mistake she vowed never to repeat, and every door she had to push
open with her own hands.
She is building LuxJet Group with intention, not chasing volume, not becoming another
brokerage that treats clients as transactions. She is building a company where details matter,
where clients feel protected, where service is personal, and where excellence is a standard rather
than an image.
“I understand what it means to charter a private jet,” Paulette says, “because I lived it
from the inside long before I ever brokered a single flight.”
Somewhere, a Falcon 10X may already be waiting on the tarmac. And the woman helping close
the deal was once the woman pouring the coffee.
That is the part no one saw coming.
Paulette Salisbury is the Founder and CEO of LuxJet Group, a New York City based private jet charter
brokerage serving Fortune 500 executives, high-net-worth individuals, high-profile families, and discerning
travelers who expect privacy, precision, and personalized service.
GET IN TOUCH
www.theluxjetgroup.com · contact@theluxjetgroup.com
WhatsApp +1 646 944 0299
244 5th Ave, Suite P225, New York, NY 10001
